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Expert Support for International Freight Shipping – Hassle-Free Assistance

On Board with Your Needs, Every Mile of the Way
FAQ Title
explore
How do I navigate the website for international freight shipping?
Navigating the website is simple and intuitive. Use the top navigation bar to quickly find the key sections, including shipping rates, bookings, tools, and support. You can hover over each menu item for a dropdown of options, or click directly at the site footer to access specific pages. Once you're logged into the portal, you'll discover additional features designed to simplify your logistics process. It's built to keep everything you need within easy reach.
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What can the portal help me with?
Our international freight shipping portal gives you access to useful features like viewing past searches, managing your bookings, keeping track of tasks with a personalized to-do list, handling invoices, and checking your shipment stats. You’ll also receive real-time notifications, keeping you updated on important deadlines and shipment statuses.It’s a simple way to keep everything organized and in one place.
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How can I track my shipment?
You can track your shipment easily using our container tracking tool. Just enter your container number, and you’ll get the latest updates on its location and estimated arrival. This tool gives you real-time visibility so you can stay informed every step of the way.
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How do I manage my bookings?
To view your booking history, simply log in to your account and navigate to the "Bookings" section in your dashboard. This section shows a detailed list of all your past bookings, including shipment dates, destinations, and statuses. You can click on each booking for more information or to review important details. This makes it easy to track your shipping history and manage your logistics more effectively.
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What do I do if I encounter a problem with my shipment?
If you encounter any issues with your shipment, please reach out to our customer support team immediately. We’ll work closely with you to resolve the problem and keep you updated every step of the way. Whether it's a delay, missing information, or any other concern, we're here to assist and ensure your shipment stays on track.
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Where do I update my account information?
You can update your personal account information by clicking on the dropdown menu in the top right corner and selecting "My Profile." For company-related details, head to the "KYC/Customer Information" section, where you can update your company's information and keep everything up to date. Both sections make it easy to manage your details and ensure everything stays current.
security
Is my data secure at Atmavaan?
Yes, your data is fully secure with us. We use industry-standard encryption and security protocols to protect all of your personal and shipment information. Our platform is designed with the latest safeguards to ensure your data remains private and protected at all times.
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What kind of help can I get from support?
Our international freight shipping support team is here to assist you with a wide range of issues, including shipment tracking, booking changes, invoicing questions, and technical difficulties with the website or portal. Whether you need guidance on using our tools or have concerns about your shipments, we’re ready to provide expert help. Just reach out, and we’ll ensure your issues are resolved.

Need to connect quickly?

We value your interest in our international freight shipping services and encourage you to reach out to us for any business enquiries, feedback, or support requirements. Our dedicated team is committed to providing exceptional service and ensuring your satisfaction.
A woman works on a laptop while a man observes her, representing services related to ocean freight and customs clearance