Question 1

What is an Importer Security Filing (ISF)?

Accepted Answer

Importer Security Filing (ISF), also known as the “10+2”, is a key requirement by the U.S. Customs and Border Protection (CBP). It ensures that essential shipment data is submitted at least 24 hours before goods are loaded onto an ocean vessel bound for the United States. By providing this information upfront, you’re helping to keep the necessary processes on track and your shipments on schedule.

Question 2

Who needs to file an ISF?

Accepted Answer

ISF (Importer Security Filing) requirements apply only to cargo arriving in the U.S. by ocean vessel. As an importer, it’s up to you to ensure timely and accurate filing. When you choose our services, you can use our portal to handle the complexities of ISF filings, stay compliant with CBP regulations, and manage any necessary updates. Your freight forwarder is your ally in managing ISF filings–trust us with the details so you don’t have to sweat the small stuff.

Question 3

How do I get started with the ISF process, and what do I need to do?

Accepted Answer

To get started with the ISF process, simply upload all the required documents and details into our portal. The add-on service for ISF filing is available at checkout, and you can trust our portal to handle the filing from there. We’ll ensure everything is processed correctly and on time, keeping your shipments moving without unnecessary interruptions.

Question 4

What documents are required to file an ISF?

Accepted Answer

An ISF filing needs ten specific data elements: the manufacturer’s name and address, the seller’s name and address, the buyer’s name and address, the ship-to party, the container stuffing location, the consolidator (stuffer), the importer of record number, the consignee number, the country of origin, and the commodity’s Harmonized Tariff Schedule (HTS) number. Getting these details right ensures a hassle-free process.

Question 5

What if the ISF isn’t filed correctly or on time?

Accepted Answer

Failing to file the ISF correctly or on time can result in fines, shipment delays, or even holds on your cargo. These issues can disrupt your supply chain and add unexpected costs. To keep everything on track, promptly upload your documents to make sure your ISF is filed correctly and on schedule.

Question 6

Can I update the ISF after it’s been filed?

Accepted Answer

Yes, updates can be made to the ISF if there are changes or corrections needed. It’s crucial to make these updates as soon as possible to avoid any issues with your shipment. Just reach out to us, and we’ll help you make the necessary adjustments.

Question 7

How can I tell that my ISF has been processed?

Accepted Answer

If you choose our add-on ISF service during the booking process, you can check on the status of your filing through our portal’s convenient notification hub. If you’ve opted in for email notifications, you’ll additionally receive email updates.

Question 8

What should I do if my situation is considered unconventional?

Accepted Answer

If your case has special circumstances or doesn’t fit the typical ISF requirements, you can find detailed guidance in the official CBP document. With the official ISF FAQ, you can get more information on handling exceptional cases. If you need additional assistance, feel free to reach out to us—we’re happy to help!

Question 9

How does Airlift ensure my ISF is accurate?

Accepted Answer

We work directly with your suppliers to validate all 10+2 data points, including HTS codes, manufacturer details, and consignee information. Nothing is filed until the data is verified for CBP compliance.

Question 10

How does Airlift track vessel changes?

Accepted Answer

We use a combination of API integrations with major ocean carriers and manual tracking by our operations team. This dual method helps us catch vessel changes early — even when the carrier isn’t integrated — and alert our ISF and documentation teams to file amendments if needed.

Question 11

What happens if there’s a vessel change or shipment delay?

Accepted Answer

If a vessel changes or other key details shift after your ISF is filed, we handle all necessary CBP amendments promptly. Our customs team ensures your filing stays accurate and compliant at every stage.

Importer Security Filing

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Essential Information

Essential Information

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Verify & Submit

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Track your Filing

Essential Information

Verification & Submission

Track your Filing

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